Business Days & Hours
Hours of Operation
Mon - Fri - 9:00 am - 5:00 pm (ct)

 

**Closed All Federal Holidays**

 

“All orders are shipped out on Tuesdays and Fridays”

 

Order Processing Time

All orders have a processing time of 1-3 business days before they are shipped (excluding weekends). You will receive an email confirmation of purchase upon the completion of your transaction. Tracking information will be emailed once your items are shipped.

 

International Orders

We do ship internationally. Shipping price varies from country to country. Standard USPS international rates will apply. Please email us at info@thenaturalmeonline.com with the list of items that you are interested in purchasing. International orders take at least 14 business days to arrive.

Lost/Stolen Packages
We are not responsible for lost or stolen packages, if the USPS tracking indicates the package was delivered, we will not re-ship orders that have been lost or stolen. Please contact your local post office. 

Shipping Damages
Damage or loss incurred during shipment is the delivery company's responsibility. Claims must be properly filed with the mail carrier. Although the addressee must initiate damage claims against the shipper, we will be happy to assist you.
 

Damaged Items
When your order arrives, please inspect the packaging for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the items in your shipment, please email us at info@thenaturalmeonline.com. Our customer service representatives will respond promptly.

 

Return policy

Unless damaged, all sales are final. If there is damage upon receiving your items, please email photos of the damage "within 7 days" of receiving your order to info@thenaturalmeonline.com and we will gladly re-ship your order to you.  Any other questions or concerns, please email us. Please allow up to 24-48 hours for our representatives to respond. Thank you for your support.